Staff

Susan Rivera has 17 years of experience in providing superior customer care and helping people. She brings a wealth of knowledge and skills to her role as office manager at Bone & Body Women’s Health. Susan is passionate about helping people and ensuring that every patient feels comfortable and well-cared for.

Throughout her career, Susan has developed excellent communication and problem-solving skills. She knows how to deal with challenging situations and is always dedicated to finding the best solution for both the patient and the practice.

In her role as office manager, Susan will oversee the day-to-day operations for our practice, ensuring that everything runs smoothly and efficiently. She will be the first point of contact for patients and their families, answering their questions and addressing their concerns with care and attention.

Susan is also a mother of two school age kids and loves to explore nature with her husband and kids. When they’re not outdoors, you can find Susan and her kids getting creative with arts and crafts projects. With her warm personality, positive attitude and her genuine desire for helping others she will contribute towards creating a remarkable workplace atmosphere at Bone & Body Women’s Health.

Karen Villanueva is a Certified Medical Assistant with 31 years of extensive experience across various medical specialties, notably 11 years in women’s health. She holds a bachelor’s degree in healthcare management from Rasmussen College.

In her role as a Certified Medical Assistant, Karen leverages strong communication skills to coordinate, plan, organize and prioritize patients alongside the team, ensuring seamless and efficient patient care at Bone & Body Women’s Health. Karen is passionate about providing high-quality, empathic care and support to all patients.

As a mother of two grown children and a proud grandmother of two, Karen enjoys spending quality time with her family, indulging in a good book, and kickboxing for fitness and fun balancing her professional expertise with the joys of family and personal enrichment.